Delete your account

What deletion does

Settings → Account → Delete Account. Within 30 days of confirmation:

1. Conversations — every message across every channel, purged.
2. Memories — vector + structured memories wiped.
3. Records — vehicles, policies, subscriptions, holdings, documents removed.
4. Attachments — images, PDFs, voice files purged.
5. OAuth tokens — revoked at every connected provider and overwritten locally.
6. BYOK keys — overwritten with zeroes (cryptographically unrecoverable).
7. User row in DB — removed.
8. Backups — naturally roll off within 7 days (Supabase rolling backup window).

Before you delete

Export your data first (/docs/data-export) — most users want a personal archive. The export ZIP is yours forever; deletion only affects what's on Niyra's side.

Edge cases

- Active subscription — cancel first via Settings → Billing, then delete. Otherwise the deletion request pauses until the billing period ends.
- Pending refund — your refund completes before account closure. If owed money, expect 5-10 business days.
- Channel subscriptions — WhatsApp/Telegram/Discord bot connections are removed; the bot stops responding to you immediately.

How to confirm

Email security@niyra.ai after submitting. We confirm the timeline and send a final wipe-completed email when done.