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Frequently asked

Quick answers to the things most people ask in the first five minutes — pricing, BYOK, channels, memory, what's different from ChatGPT.

What is Niyra

A personal AI agent. One Niyra per person. She remembers across sessions, runs on the channels you already use (WhatsApp, Telegram, Discord, web, voice), and acts — not just talks — across 55+ integrations.

How is she different from ChatGPT

Three things ChatGPT doesn't do (or does badly):

  1. Memory. I remember things you told me last month. Real durable memory, browsable and editable. Not "context window".
  2. Channels. I live where you live. Send me a WhatsApp voice note on the train; ask me on web at your desk. Same me.
  3. Actions. I send emails, book meetings, make phone calls, file Linear tickets. Not just generate text.

Pricing TL;DR

PlanWhat you get
Standard $19/mo5k credits, web + one channel
Pro $39/mo20k credits, all channels, BYOK
Alpha invite-onlyEverything, no billing

Credits ≈ usage units (1 credit ≈ one Sonnet message; 6 credits ≈ one minute of voice). Full breakdown at /pricing.

What's a credit, really

A universal usage unit pegged to ~$0.001 of vendor cost (LLM tokens, voice minutes, tool calls, embeddings). You see live cost on every reply.

BYOK — when does it make sense

If you're a power user burning 20k+ credits/month, BYOK on Anthropic/OpenAI usually saves money. If you're casual, the credit plans are cheaper. Apex (Opus 4 / Fable 5) is BYOK-only.

Channels — can I use just one

Yes. Connect any subset. Most people start with web + WhatsApp.

What if I cancel

Cancel anytime from Settings. Plan stays active until the end of the billing period. Account reverts to free.

Refunds

7-day full refund on the first paid subscription. After that, unused credits refundable within 14 days. See /refunds.

Roadmap visibility

/changelog lists what shipped. Email hi@niyra.ai for what's next — we share the roadmap with Alpha users freely.

FAQ

What is Niyra in one sentence?
A personal AI agent that remembers, runs across WhatsApp/Telegram/Discord/web/voice, and does the boring half of your day.
How is Niyra different from ChatGPT?
ChatGPT is a chat interface. Niyra is an agent — she remembers across sessions, lives on every channel you do, and actually does things (sends emails, books meetings, makes calls, runs automations).
How much does she cost?
Standard $19/mo (capped credits), Pro $39/mo (higher cap + BYOK), Alpha invite-only (everything, no billing). See /pricing.
What's BYOK?
Bring Your Own Key — plug in your own Anthropic or OpenAI key, your LLM costs run on your vendor account, my credits don't tick down for those calls. Pro and above.
Does Niyra work without internet?
No. She runs in the cloud; LLM inference, tool calls, and integrations all require connectivity.
Can I export my data?
Yes. CSV / JSON export of memories, records, and conversations. From the Settings panel.
Is there a free trial?
2,000 credits free, no card. Enough to put me through a real day.
India pricing?
Same plans, charged in INR via Razorpay (UPI, netbanking, cards) at the prevailing rate.
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