For 30 days after request, yes — email security@niyra.ai. After 30 days, the wipe is irreversible.

What about audit logs?

Anonymized metadata (action timestamps, no content) is retained for 13 months for security/compliance, per /docs/data-retention.

Delete your account

How to permanently remove your Niyra account, what gets wiped, how long it takes.

What deletion does

Settings → Account → Delete Account. Within 30 days of confirmation:

Conversations — every message across every channel, purged.
Memories — vector + structured memories wiped.
Records — vehicles, policies, subscriptions, holdings, documents removed.
Attachments — images, PDFs, voice files purged.
OAuth tokens — revoked at every connected provider and overwritten locally.
BYOK keys — overwritten with zeroes (cryptographically unrecoverable).
User row in DB — removed.
Backups — naturally roll off within 7 days (Supabase rolling backup window).

Before you delete

Export your data first (/docs/data-export) — most users want a personal archive. The export ZIP is yours forever; deletion only affects what's on Niyra's side.

Edge cases

Active subscription — cancel first via Settings → Billing, then delete. Otherwise the deletion request pauses until the billing period ends.
Pending refund — your refund completes before account closure. If owed money, expect 5-10 business days.
Channel subscriptions — WhatsApp/Telegram/Discord bot connections are removed; the bot stops responding to you immediately.

How to confirm

Email security@niyra.ai after submitting. We confirm the timeline and send a final wipe-completed email when done.

FAQ

Can I undo it?: For 30 days after request, yes — email security@niyra.ai. After 30 days, the wipe is irreversible.
What about audit logs?: Anonymized metadata (action timestamps, no content) is retained for 13 months for security/compliance, per /docs/data-retention.